The UNESCO OER Recommendation and Effective, Inclusive, Equitable Access to Quality OER

Image courtesy of USAID, Wikimedia Commons (Public domain)

UNESCO OER Recommendation

UNESCO members states unanimously approved the OER Recommendation on November 29, 2019. It is the first international normative instrument to embrace the field of openly licensed educational materials and technologies in education and builds on almost two decades of UNESCO work on OER.

The Recommendation pinpoints five essential areas of action to build and sustain a worldwide OER ecosystem:

  1. Capacity-building;
  2. Developing supportive policies;
  3. Effective, inclusive, and equitable access to quality OER;
  4. Creation of OER sustainability models; and
  5. Use of international cooperation to foster OER.

 

UNESCO will publish guidelines on these five action areas in early 2023.[1] This communication is about action area three—effective, inclusive, and equitable access to OER—which touches on all five areas. We are focusing on areas one to three from the list below.

What does effective, inclusive, and equitable access to quality OER mean?

UNESCO’s list is quite broad:

  1. Ensuring online and offline technical access;
  2. Supporting OER stakeholders to develop gender-sensitive, culturally, and linguistically relevant OER, particularly in under-resourced and endangered languages;
  3. Ensuring that the principles and programmes are in place for gender equality, non-discrimination, accessibility, and inclusiveness;
  4. Ensuring public and private investments in Information and Communication Technology (ICT) infrastructure and providing increased access to OER, particularly for low-income, rural, and urban communities;
  5. Incentivizing the development of, and research on, OER; and
  6. Developing and adapting existing evidence-based standards, benchmarks, and related criteria for OER quality assurance.

 

The UNESCO guidelines will discuss and analyze this and the other action areas in detail; this article provides examples of innovative ways that OER is being used in educational systems from basic to tertiary education to ensure effective, inclusive, and equitable access to quality openly licensed content.

Policies and implementation

There are some institutional and national policies on technical accessibility, which are reported on in the forthcoming UNESCO guidelines. Policies on gender, culture, and language are less entrenched. In some African countries, there are policies in place to use local languages in teaching through grade three or four.  However, a lack of sufficient content, appropriate teacher training, and public attitudes that favour English or other colonial languages, makes implementation difficult.  In Kenya, for example, the implementation of mother tongue education policy: [2]

'is likely to flop if it is not supported by careful implementation strategies that take care of teacher training, the production of teaching/learning materials and attempts to change the attitudes of parents towards indigenous languages.'

In Sierra Leone, the politics of language complicate policies in favour of learning in local languages: [3]

'People are looking at it like, if you are literate in mother tongue, what will you eat? Will it get you a job? Are you even considered literate?'

The UNESCO OER Recommendation requires governments to report to UNESCO annually on their progress in meeting the Recommendation using an accepted list of criteria. Governments will begin reporting in 2023. Progress in meeting all of the action areas in the OER Recommendation will be known as reporting continues, including this action item on accessibility, inclusion, and equity.

Online and offline technical access

According to the Recommendation, all content created for the Internet, whether it is used online or offline, must meet certain technical standards to ensure that resources can be accessed by the visually, hearing, or otherwise impaired individuals

In a 2021 briefing paper co-published by UNESCO and the United Nations Partnership on the Rights of Persons with Disabilities (UNPRPD), the organizations identified six barriers to accessible OER for people with disabilities or those who are underserved in education: [4]

  • Languages used in the creation of resources (particularly for English language learners) and the readability level; [5]
  • Images, charts, and figures which are instrumental to the text, however, do not include alternative text; [6]
  • Multimedia such as video, which does not include transcripts or closed caption; [7]
  • Lack of access to digital technology for learning; [8]
  • Poor assistive technology compatibility with OER; and [9]
  • Locating appropriate OER resources can be difficult. [10]

Figure 1: CUNY accessibility logo

The City University of New York (CUNY) in the United States has created an OER accessibility toolkit to assist librarians, faculty, staff, and developers meet some of the challenges enumerated by UNESCO and UNPRPD. [11]  It does not address problems associated with languages, for example, or locating accessible OER resources.

The toolkit contains information on:

Creating Accessible Content: Tips on how to create accessible Word documents, PDFs, images, videos and other multimedia.

Platforms: Which OER platforms are accessible? What are the pros and cons of each one?

Evaluating your OER site: Determine if your site is accessible and see how to fix issues on your site.

Voluntary Product Accessibility Templates (VPATs): Collection of VPATs from various vendors to see relevant information on how a vendor’s product or service claims to conform to IT standards for people with disabilities. (Section 508 Standards in the US Rehabilitation Act).

The University of British Columbia in Canada has published a similar open education toolkit, which is far more detailed than the one produced by CUNY.

There may be a disjuncture in how different authorities determine what is entailed in accessibility.  UNESCO includes language, gender, and culture in the OER Recommendation.  CUNY, UBC, and other universities examine the technical aspects of accessibility, but not the broader societal issues that also impact on the ability to people to use content.

Much has been written about accessibility policies and there are clearly excellent toolkits available, but it is not always easy to identify accessible OER to support diverse learners. Accessible OERs are not readily apparent on relevant hubs and in Google searches. This appears to be an unmet need for anyone who wants to adapt existing content that is already accessible.  In an interview with University World News, Kesah Princely, a blind PhD student in conflict resolution at the University of Buea in Cameroon, outlined some of the accessibility problems he and other students face: [12]

'The challenges are quite enormous. The library is inaccessible to blind students because there are no books in Braille, nor are there audio recorded materials. Infrastructure-wise, it is also not accessible to people in wheelchairs. Some of these students with disabilities are not even aware of the school library, just because things are not well explained to them.

Also, the curriculum is not well designed to suit learners with different abilities. It becomes very difficult for us with visual impairment to comprehend some key courses, especially those which have to do with images. Photojournalism is an example. In other areas, like mathematics and diagrams, the lecturers lack the requisite skills to explain the concepts to learners with visual impairment.'

Gender, cultural, and linguistically sensitive OER

Below are some instances on how gender, culture, and language intersect with content and its use. Not all the examples are openly licensed, but they provide ways to ensure that inclusion is an essential consideration. There is nothing to stop you, the reader, from modelling your efforts on the ideas given in these examples and using an open licence.

Gender

Use of the Internet and other technologies are now essential, for education and much else. UNICEF reports the disparities between the sexes both as users and designers of technology:

'There is a gender digital divide: girls are disadvantaged when it comes to digital adoption, have lower levels of access to and use of digital technology than boys, and often they are not benefitting from digital technology in the same way as boys.'[13]

The UNICEF office for East Asia and the Pacific therefore produced a toolkit of best practices, to support innovators, designers, and implementers of digital products and services, to benefit girls and young women equally and help close the gender digital divide.

Figure 2: Blowing bubbles and writing code at Girls Code Africa

The Women of Uganda Network (WOUGNET) puts ideas about gender-based best practices and training to work. WOUGNET, which partners with many different international organizations, including UN Women, has a mission of promoting the use of ICTs by women and girls for gender equality and sustainable development. There are also many programmes to teach African females of different ages how to code, such as the African Girls Can Code Initiative and Girl Code Africa.

Programs carried out by WOUGNET and the ones to teach girls coding, empower females with the kinds of skills they require in their work and studies.  WOUGNET focuses on adult women in training, technical support, networking, and advocacy to empower women.  Its workshop on digital security training, for example, showed how social media platforms can be misused to the detriment of women’s safety [14]. Coding is important for a number of reasons.  According to the British organization, Funtech, girls who learn to code improve in math, writing, and creativity.  Coding also offers girls admission into a variety of tech careers. [15]

Openly licensed digital story platforms, such as African Storybook and StoryWeaver, have numerous stories promoting the roles of girls and women. StoryWeaver has a special section for middle readers on challenging gender stereotypes, which includes a boy who is mocked because he wants to dance and a girl who lifts weights.

Culture and language

In 2019 UNESCO celebrated a Year of Indigenous Languages and marked this effort by releasing the Los Pinos Declaration in 2020. In this document and elsewhere, UNESCO integrates culture and language with several key principles including:

'Centrality of indigenous peoples – ‘Nothing for us without us’, according to the principle of self-determination; the right to use, develop, revitalize, and transmit languages orally and in written forms to future generations which reflect the insights and values of indigenous peoples, their identities and traditional knowledge systems and cultures; the equal treatment of indigenous languages with respect to other languages; and the effective and inclusive participation of indigenous peoples in consultation, planning and implementation of processes based on their free, prior and informed consent right from the start of any development initiative as well as the recognition of the specific barriers and challenges faced by indigenous women, whose identity, cultural traditions and forms of social organization enhance and strengthen the communities in which they live.' [16]

Initiatives that focus on the use of mother-tongue languages sometimes also incorporate gender into their efforts. In 2016, the UNESCO Institute for Lifelong Learning reported on one such instance on maternal health, literacy, and language. In Bolivia, the Ministry of Education, Culture and Sport worked in partnership with the United Nations Population Fund to implement a bilingual literacy project in reproductive health. The project was instituted in response to high levels of illiteracy and high maternal and infant mortality rates among poor people, particularly those from indigenous populations. It employed a gender-based approach and primarily targeted women. Learning was conducted in both indigenous languages and in Spanish. This bilingual approach is vital because it helps learners to comprehend the issues covered, while drawing on the learners' experiences and cultural sensitivities. This initiative was then implemented in Paraguay, Mexico, Peru, Chile, Argentina, and Guatemala, with coordination and support from the Economic Commission for Latin America and the Caribbean (CEPAL/ ECLAC). [17]

In Canada, in response to the COVID-19 pandemic, Indigenous Services Canada works collaboratively with partners to improve access to high quality services for First Nations, Inuit, and Métis. Resources on the platform have been created by the Public Health Agency of Canada, Indigenous Services Canada, and various Indigenous organizations, with a vision to support and empower indigenous peoples to independently deliver services and tackle the socio-economic conditions in their communities. COVID-19 awareness resources are available in English, French, and languages spoken by the indigenous peoples of Canada. [18]

Turning to the youngest learners and nascent readers, Dorcas Wepukhulu of African Storybook explained the importance of using local languages and familiar images as follows:

'For children’s literacy material to be equitable and inclusive, it must be appropriate for the child’s context and age, with images that make sense to the child and support the meaning of the written text, it must also be available, accessible and affordable. With technology and open licensing, ASb aims to get storybooks to every child learning to read, in a language that is familiar to them; with content that speaks to their interests, and experience.' [19]

Interconnections and complexity

The UNESCO OER Recommendation is about creation and utilization of openly-licensed content.  This action area on accessibility, inclusion, and equity addresses the underlying issues that are necessary to both produce and use OER.  Governmental policies and implementation are critical to the success of the Recommendation if it is to have benefit. Some areas are technical, but others impact on cultural assumptions, towards language, for instance, or girls’ education.  The complexity of action item three is therefore notable.


References

[1] Guideline authors include OER experts in the action areas covered by the UNESCO OER Recommendation and listed in alphabetical order: Tel Amiel, Javiera Atenas, Melinda dela Peña Bandalaria, Neil Butcher, Lisbeth Levey, Ahmed Tlili, and Zeynep Varoglu

[2] MANDILLAH, Lucy. Kenyan curriculum reforms and mother tongue education: Issues, challenges and implementation strategies. Educ. as change [online]. 2019, vol.23, n.1 [cited  2022-11-18], pp.1-18. Available from: . ISSN 1947-9417.  http://dx.doi.org/10.25159/1947-9417/3379.

[3] “Mother tongue won’t help you eat”: Language politics in Sierra Leone. https://www.researchgate.net/publication/345815874

[4] https://unesdoc.unesco.org/ark:/48223/pf0000380471

[5] Rets, I., Coughlan, T., Stickler, U., & Astruc, L. (2020). Accessibility of Open Educational Resources: how well are they suited for English learners? Open Learning, 1-20. https://doi.org/10.1080/02680513.2020.1769585 (This journal requires a subscription to access articles or a fee of $47 for purchase.)

[6] Coolidge, A., Doner, S., Robertson, T., & Gray, J. (2018). BCcampus open education: Accessibility toolkit (2nd ed.). https://opentextbc.ca/accessibilitytoolkit/

[7] Ibid.

[8] UNICEF. (2021). Responding to COVID-19: UNICEF annual report 2020. https://www.unicef.org/media/100946/file/ UNICEF Annual Report 2020.pdf

[9] Zhang, X., Tlili, A., Nascimbeni, F., Burgos, D., Huang, R., Ting-Wen Chang, Jemni, M., & Mohamed, K. K. (2020). Accessibility within open educational resources and practices for disabled learners: A systematic literature review. Smart Learning Environments, 7(1), 1-19. https://doi.org/10.1186/s40561-019-0113-2

[10] Anderston, T., Doney, J., Hendrix, B., Martinez, J., Stoddart, R., & Wright, M. (2019). The five laws of OER: Observations from Ranganathan. Journal of Librarianship and Scholarly Communication, 7(1), https://www.iastatedigitalpress.com/jlsc/article/id/12846/

[11] CUNY OER accessibility toolkit, last updated 2021. https://guides.cuny.edu/accessibility/home

[12] Njie, Paul. (2022). All students must learn about inclusive education – Activist. University World News. https://www.universityworldnews.com/post.php?story=202211161601561

[13] https://www.unicef.org/eap/innovation-and-technology-gender-equality

[14] https://wougnet.org/website/news/newsingle/70

[15] https://funtech.co.uk/latest/why-should-girls-learn-to-code

[16] https://en.unesco.org/sites/default/files/los_pinos_declaration_170720_en.pdf

[17] https://uil.unesco.org/case-study/effective-practices-database-litbase-0/bilingual-literacy-and-reproductive-health-bolivia

[18] https://www.sac-isc.gc.ca/eng/1586548069915/1586548087539

[19] https://www.earlyliteracynetwork.org/blog/how-do-we-ensure-quality-equitable-and-inclusive-education-all-early-literacy-qa-part-3-3